Privacy Policy

Last Updated: Sept 12, 2026

These Terms of Purchase apply to purchases made through the HOMEDECOPLUS website. This website is operated by HOMEDECOPLUS.

By visiting our website, placing an order, or purchasing any home décor, home accessories, household items, storage products, decorative products, or related goods from HOMEDECOPLUS, you agree to these Terms of Purchase, together with our Privacy Policy, Shipping Policy, Return Policy, and any other policies made available on our website.

1. General Purchase Terms

By placing an order with HOMEDECOPLUS, you confirm that you are at least 18 years old, or that you are using our website with the permission of a parent or legal guardian.

You also confirm that the information you provide when placing an order is accurate, complete, and current.

You are responsible for making sure that any product you purchase from HOMEDECOPLUS can be legally purchased, imported, delivered, and used in your country, state, or region.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not use our website in a way that may interfere with its normal operation, misuse our checkout system, attempt fraudulent transactions, or violate any applicable laws or regulations.

HOMEDECOPLUS reserves the right to refuse service, cancel orders, or restrict access to our website if we believe there has been misuse, fraud, suspicious activity, or a violation of these Terms.

3. Privacy and Personal Information

Any personal information collected through our website, checkout, email, customer support, or other communication channels will be handled according to our Privacy Policy.

By using our website or placing an order, you agree that we may collect and use your information as described in our Privacy Policy.

We may update our Privacy Policy from time to time. Continued use of our website after changes are posted means you accept the updated policy.

4. Order Acceptance and Processing

After you place an order, you may receive an order confirmation email. This confirms that we have received your order request, but it does not guarantee final acceptance of the order.

HOMEDECOPLUS reserves the right to review, refuse, cancel, or not process an order for reasons including, but not limited to:

  • Product unavailability

  • Incorrect pricing or product information

  • Incomplete or inaccurate customer information

  • Payment issues

  • Suspected fraud or unauthorized activity

  • Shipping restrictions

  • Errors on our website

  • Other circumstances that require cancellation

If your order is canceled and payment has already been collected, we will issue a refund to the original payment method where applicable.

5. Product Information

We do our best to provide clear and accurate product descriptions, photos, prices, dimensions, colors, materials, finishes, features, care instructions, installation information, and other relevant product details.

However, we do not guarantee that all product information on our website will always be complete, current, error-free, or exactly as displayed.

Product colors, textures, finishes, patterns, dimensions, materials, and overall appearance may vary slightly due to screen settings, photography lighting, production batches, natural material variations, manufacturing processes, or supplier updates.

For products made with natural materials, minor variations in color, grain, texture, pattern, or finish may occur and are not necessarily considered defects.

Measurements and dimensions are provided as a general guide. Minor measurement differences may occur due to the manufacturing or measurement process.

If a product you receive is materially different from what was described on our website, your request will be reviewed according to our Return Policy.

6. Quick View, Cart, and Checkout Features

Our website may include quick-view, quick-add, cart drawer, or express checkout features to make shopping more convenient.

These tools may show a shortened version of product information. Before completing your purchase, please review the full product page, including product details, dimensions, color, material, quantity, variant, shipping information, and final order total carefully.

Please also confirm that the product is suitable for your intended space and use before placing your order.

Once an order is placed, changes may not always be possible.

7. Pricing, Discounts, and Promotions

We aim to display accurate prices and promotional offers. However, pricing errors, discount errors, or incorrect promotional details may occasionally occur.

HOMEDECOPLUS reserves the right to correct errors, update prices, revise product details, change promotions, or cancel an order affected by incorrect pricing or promotional information.

Discount codes must be entered before checkout is completed. We may not be able to apply a discount code after an order has been placed.

Promotions, discounts, bundles, clearance offers, and special offers may be changed, limited, or discontinued at any time without prior notice.

8. Product Availability

Product availability shown on our website is not guaranteed until your order has been processed.

An item may appear available when added to your cart, but inventory may change before fulfillment.

If a product, color, style, finish, design, or other selected variant becomes unavailable after your order is placed, we may contact you, cancel the affected item, or cancel the order and issue a refund where applicable.

Estimated delivery times are not guaranteed and may be affected by product availability, carrier delays, customs processing, weather, public holidays, local delivery conditions, peak seasons, or other factors outside our control.

9. Shipping, Customs, and Import Responsibility

HOMEDECOPLUS may ship orders from different fulfillment locations depending on product availability, destination, and delivery efficiency.

For international orders, your package may be subject to customs inspections, import duties, taxes, handling fees, or other charges required by your country or region.

Unless clearly stated otherwise, these charges are the customer's responsibility and are not included in the product price or shipping fee.

You are responsible for checking whether the home décor, household items, accessories, or related products you purchase can be legally imported and delivered to your location before purchasing.

10. Product Suitability, Use, Installation, and Care

Products purchased from HOMEDECOPLUS may differ from similar products sold through local retailers in your country or region.

Depending on the product and destination, products may:

  • Have packaging, labels, instructions, or accessories that differ from local versions

  • Have slight variations in color, texture, finish, pattern, dimensions, or materials

  • Require assembly or installation

  • Require specific cleaning, maintenance, or care

  • Be designed for specific indoor or outdoor uses

  • Be subject to local import rules, restrictions, or standards

Please review all product descriptions, dimensions, materials, care instructions, installation information, and intended uses carefully before purchasing.

Before purchasing decorative or household products, customers are responsible for confirming that the item's dimensions, design, features, and intended use are suitable for their space and needs.

HOMEDECOPLUS is not responsible for issues caused by improper installation, incorrect assembly, misuse, unauthorized modification, improper cleaning or maintenance, failure to follow product instructions, or normal wear and tear.

Where installation or assembly is required, please follow the instructions supplied with the product and use appropriate tools and professional assistance where necessary.

11. Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at support@HOMEDECOPLUS.com.

Please include:

  • Your order number

  • The email address used at checkout

  • The change you would like to request

We will try to help where possible, but order changes and cancellations are not guaranteed.

Once an order has been processed, packed, shipped, or handed to a carrier, we may no longer be able to change or cancel it.

12. Damaged, Incorrect, or Missing Items

If your order arrives damaged, incorrect, or incomplete, please contact us at support@HOMEDECOPLUS.com as soon as possible.

To help us review your case, please include:

  • Your order number

  • The email address used at checkout

  • A clear description of the issue

  • Clear photos or videos showing the problem

  • A photo of the shipping label, where applicable

  • Photos of the packaging if the product was damaged during delivery

For damaged home décor or household products, please provide clear photos showing the damaged area, broken component, defect, or incorrect item.

Please keep the original product and packaging while your request is being reviewed, as additional information may be required.

Requests will be reviewed according to our Return Policy and customer support procedures.

13. Limitation of Responsibility

To the fullest extent permitted by law, HOMEDECOPLUS is not responsible for indirect, incidental, special, or consequential losses related to your use of our website, your purchase, delayed delivery, customs issues, improper installation or assembly, product misuse, improper care or maintenance, or inability to use a product.

Customers are responsible for ensuring that products are used, installed, assembled, and maintained appropriately and in accordance with any instructions provided.

Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable consumer protection laws.

14. Updates to These Terms

HOMEDECOPLUS may update or revise these Terms of Purchase from time to time.

The latest version will be posted on this page with the updated date. Continued use of our website or placing an order after updates are posted means you accept the revised Terms.

15. Contact Us

For questions about your order or these Terms of Purchase, please contact us:

Brand: HOMEDECOPLUS
Email: support@HOMEDECOPLUS.com
Website: HOMEDECOPLUS